Even the greatest Journey’s start with a first step…

The Order Process

Just to keep things as simple as possible we have laid out the steps in our order process. We look forward to speaking with you and to the possibility of developing a successful business relationship.

INFORMATION GATHERING

Study our website in detail, it’s a mine of information for everything Shave Ice, visit our Products page to get the latest information and specifications of all the products we supply. To protect our customers we do not  publish trade prices on this public website. However, prices are freely available to all genuine trade enquiries – please see the section below on how to get our price list and other information.

IF YOU KNOW WHAT PRODUCTS YOU WANT

On our Product page select the products you are interested in, click the “Add to Quote” button, this will add your items to the “Quote List” when you have selected all your items, click the “Request a Quote” button. Type in your name and email address, along with any comments and we will get a email quote to you ASAP. Alternatively, go to the Contact Page fill in your name and email address and in the comments box ask for a price-list. Click here for the  Contact Us  page. 

IF YOU ARE NOT SURE

If you are still unsure about your exact requirements – we are here to help. Give us a call – +44(0)845 5081210 and one of our friendly representatives will run through your ideas and advise on the best solution.

ORDERS

Initial orders are accepted via email, telephone or text – Payment can be made via bank transfer, PayPal or any major credit or debit card (a small transaction charge will be made for credit cards – no charge debit cards).

WELCOME

Our team will welcome you to The Shave Ice Family and you will be sent your  Brand Licence we can then  begin working with you to get your business up, running and incredibly profitable.

REORDERS

Once you become a customer along with your Brand Licence you will receive your log in details and password for our online Shop, purchases can then be made online. However, if you prefer we still accept orders via email, telephone or text.

The Shave Ice Company will be with you every step of the way…